Frequently Asked Questions

At Dry Art, we provide both individual and corporate services including dry cleaning, laundry (industrial and domestic), ironing, and tailoring. Our services cover a wide range of textile care, from carpets, curtains, duvets, and bedding to large-scale laundry solutions for hotels and businesses.

In our dry cleaning process, the type of fabric and the condition of the stain are evaluated first. Then, the appropriate solvent or organic detergent is used, and professional stain removal steps are applied if needed. The delivery time usually ranges from 24 to 72 hours.

Our industrial and household laundry services include items such as bed sheets, duvets, towels, mattress protectors, tablecloths, and commercial textiles. We especially offer large-scale laundry solutions for hotels and restaurants.

After the cleaning process, your items are ironed under proper heat and pressure to restore their original form. Temperature and steam levels are adjusted according to the type of fabric.

Our tailoring service covers a wide range of alterations such as hemming, zipper replacement, minor stitching repairs, as well as custom tailoring and garment adjustments.

Yes. We provide professional laundry, dry cleaning, and ironing services for hotels, restaurants, spas, offices, and other organizations. Regular pickup and delivery schedules can be arranged upon request.

At Dry Art, we use eco-friendly detergents and low-solvent systems. All our equipment is maintained and sterilized regularly, ensuring both environmental responsibility and hygienic results.

Standard services are usually completed within 1–3 business days. For larger or special fabric items, the estimated delivery time is communicated before processing.

Our pricing is based on the type of fabric, item size, level of staining, and the requested service type. A detailed price list can be provided upon request.

Yes. You can place your order online through our website or via our customer service line, and schedule both pickup and delivery services easily.

Yes. We offer contractual service models for corporate clients, including regular delivery schedules and special pricing arrangements tailored to their needs.

All items are logged upon collection. In the rare event of damage or loss, our service policy and compensation process are applied immediately to resolve the issue.

Yes. Stubborn stains such as wine, oil, or coffee are pre-treated using special stain removal solutions chosen based on the fabric type. An additional fee may apply for this service.

Customers may either drop off their items at our store or benefit from our door-to-door pickup and delivery service. The process can be scheduled according to your convenience.

Yes. We have dedicated programs for fabrics such as silk, wool, leather, and velvet. These materials are treated with special temperature and detergent settings to maintain their texture and color.

Yes. Service fees can be paid online, and corporate clients can benefit from invoiced and contracted billing options.

If you are not satisfied with the result, please contact our customer service team. We will review your feedback and offer a reprocessing or an appropriate solution to ensure your satisfaction.

Currently, our services are available only within Turkey. However, special logistics arrangements can be discussed for large-scale corporate clients.

Yes. We use organic detergents, energy-efficient machines, and environmentally friendly chemicals to provide a sustainable cleaning service.

All cleaned items are ironed, packaged, and labeled before delivery. For corporate clients, a barcode tracking system can be implemented for detailed monitoring.