Introduction
As Dry Art Laundry Dry Cleaning ("DRY ART LAUNDRY"), we are committed to protecting our customers’ privacy and ensuring the security of their personal data. This Privacy and Cookie Policy explains in detail what personal data we collect when you visit our website www.dryartlaundry.com or use our mobile applications, how this data is processed, with whom it may be shared, and your rights regarding such information.
Data security is not only a legal requirement but also one of the core ethical principles of DRY ART LAUNDRY. Our data protection processes are carried out in full compliance with the Law on the Protection of Personal Data No. 6698 (KVKK) and related secondary regulations.
Methods of Collecting Personal Data
Your personal data may be collected by DRY ART LAUNDRY automatically or manually, through verbal, written, or electronic means. These data can be obtained via our website, mobile application, social media accounts, customer service channels, call center, email correspondence, in-store forms, and campaign registration systems.
The data collection process is conducted with full transparency, and the legal basis and purpose of each data processing activity are clearly stated.
Purposes of Processing Personal Data
Your personal data are processed for the following purposes:
- To fulfill your service requests, receive your orders, and manage delivery processes,
- To improve and personalize our products and services according to your preferences,
- To manage customer relations and conduct satisfaction surveys,
- To inform you about campaigns, promotions, and special offers,
- To comply with legal obligations and respond to requests from official authorities,
- To securely perform payment transactions,
- To ensure system security and detect potential misuse,
- To analyze business processes, perform statistical evaluations, and prepare reports.
Sharing of Personal Data
DRY ART LAUNDRY shares your personal data only when necessary and in compliance with applicable laws. Such sharing may include:
- Payment infrastructure providers, cargo and logistics companies,
- Legal advisors, financial consultants, and auditors,
- IT infrastructure service providers (hosting, backup, email services, etc.),
- Authorized public institutions and organizations,
- Our business partners, under confidentiality and security agreements.
All technical and administrative security measures are taken during data sharing to ensure the confidentiality of your personal information.
Data Security Measures
The protection of your personal data is one of DRY ART LAUNDRY’s primary responsibilities. The security measures we take include:
- Hosting in secure data centers with SSL-certified connections,
- Access control and authorization systems,
- Regular backups and system updates,
- Firewalls and intrusion detection systems to prevent unauthorized access attempts.
In the event of a data security breach, DRY ART LAUNDRY promptly notifies affected individuals and relevant authorities.
User Rights
In accordance with Law No. 6698 (KVKK), you have the following rights regarding your personal data:
- To learn whether your personal data are being processed,
- To request information regarding such processing,
- To request correction of incomplete or inaccurate data,
- To request deletion or destruction of your data under applicable legal conditions,
- To learn to whom your data have been transferred,
- To object to outcomes arising from automated data analysis that may be unfavorable to you.
Contact Information
If you have any questions about our Privacy and Cookie Policy or wish to submit a request regarding your personal data, you can reach us via the following channels:
- Company: Dry Art Laundry Dry Cleaning
- Website: https://dryartlaundry.com
- Email: [email protected]
- Phone: +90 224 715 53 79
- Address: Kulaca, Kulaca Köyü İç Yolu, 16400 İnegöl/Bursa, Türkiye
- About Us: https://dryartlaundry.com/hakkimizda
- Contact: https://dryartlaundry.com/contact
- KVKK: https://dryartlaundry.com/kisisel-verileri-koruma-kanunu
Policy Changes
DRY ART LAUNDRY may revise this Privacy and Cookie Policy from time to time in accordance with legislative changes or internal process updates. The updated policy becomes effective as of the date it is published on https://dryartlaundry.com/gizlilik-ve-cerez-politikasi.